This Privacy Policy explains how TapNTray collects, uses, shares, and protects personal data when you use the Employee App and Runner App.
1. Data We Collect
A) Data you provide
- Account details (name, phone number, profile information)
- Request/order details and delivery instructions
- Support messages and attachments
B) Data collected automatically
- Device and app information (OS, version, language)
- Usage logs, diagnostics, crash reports
- Location data
Runner App: may collect precise location during active tasks for routing, proof of fulfillment, safety, and dispute resolution.
Employee App: may use location (if enabled) to improve delivery accuracy.
C) Transaction data
Payment references or tokens may be processed. Payments are typically handled by third-party providers. TapNTray generally does not store full card details.
2. How We Use Data
We use data to operate the service, manage accounts and requests, provide support, improve reliability, prevent fraud or abuse, and comply with legal obligations.
3. How We Share Data
We may share necessary information with:
- Vendors to prepare orders
- Runners/Fulfillers to complete deliveries
- Corporate Customers for operational and policy purposes
- Technology providers (hosting, analytics, support)
- Payment providers to process transactions
4. Permissions & Location
You control permissions in your device settings. Disabling certain permissions may limit core features, particularly runner task tracking and delivery accuracy.
5. Retention
We retain information only as long as necessary for operations, dispute resolution, compliance, and fraud prevention.
6. Security
We use reasonable technical and organizational safeguards. However, no system can guarantee absolute security.
7. Your Rights
Subject to applicable law, you may request access, correction, deletion, or restriction of your personal data.
Contact: dev@tapntray.com
8. Children
TapNTray is not intended for users under 18.
9. Updates
We may update this Privacy Policy. Material changes will be communicated within the app.
10. Contact
Email: dev@tapntray.com